3.3
12.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The SantanderSign app is used to release orders from online banking for Santander customers in Germany. Transactions made in online banking or with the mobile banking app are displayed in the SantanderSign app as a transaction to be released and can be released using fingerprints, facial recognition or by entering a personal password. Download the SantanderSign app and the mobile banking app onto your smartphone and be flexible in carrying out your banking transactions on the go. You need your online banking access data to activate it.

The double verification of your mobile banking transactions is for your own security and was considered to be absolutely necessary due to the PSD2 regulation (European Payment Services Directive) of September 2019. This directive is mandatory for banks in the EU.

NOTE: We recommend using Google Chrome as the browser to activate SantanderSign.
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
12.3K reviews
D K
November 30, 2023
Edit 30/11/2023: 7 months later and still no fix. Bit incredible really. I've gone through the FAQ as has been suggested & nix. Tried to install on a new device, the app is stuck in a loop. I can only agree with the other negative reviews. You try to start the registration process and the link it sends navigates you to the play store, asking you to download the app, and then the whole process begins again. I've tried this on both Firefox and Chrome and I'm stuck in a loop. Very disappointed.
15 people found this review helpful
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Santander Consumer Bank AG (Deutschland)
February 22, 2023
Hallo, wir sind für Sie da und unterstützen Sie bei der Aktivierung der App. Bitte schreiben Sie uns eine Mail mit dem Betreff „Appstore“ an onlinebanking@santander.de. Alternativ besuchen Sie auch gerne unsere FAQ-Seite auf unserer Homepage. Dort finden Sie nützliche Anleitungen für die Aktivierung der App nach einem Gerätewechsel. Ihre Santander
Justin Shenolikar
November 16, 2023
The apps recent update (8.11) revoked all permissions, including the ability to send notifications. It cannot be restored because the app now claims that it doesn't send notifications. Long story short, the app is broken right now. Fix it immediately, you cannot let people go without banking services for over a week
1 person found this review helpful
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Santander Consumer Bank AG (Deutschland)
December 5, 2023
Hallo Herr Shenolikar, vielen Dank für Ihr Feedback. Der beschriebene Sachverhalt wurde bereits behoben. Wir bitten Sie, die Unannehmlichkeiten zu entschuldigen. Ihre Santander
Brad Ski
February 13, 2024
I have been trying for 2 hours to reinstall this app on my new phone. The website sends me to a link per sms. The sms sends me to install the app. THE APP IS INSTALLED. The app opens and starts the process all over again. For a bank institution to be so la la with their accounts worries me.
1 person found this review helpful
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Santander Consumer Bank AG (Deutschland)
April 4, 2024
Hallo, vielen Dank für Ihr Feedback. Wir sind gerne für Sie da und unterstützen Sie bei der Aktivierung der App. Bitte senden Sie uns unter dem Betreff “Appstore” eine Mail an onlinebanking@santander.de. Schauen Sie auch gerne in unsere FAQ-Seite. Dort finden Sie nützliche Tipps zum Aktivierungsprozess der App. Ihre Santander

What's new

Liebe Kunden,
wir haben einige kleine Optimierungen für ein noch besseres Banking Erlebnis implementiert.
Ihre Santander.